What a roller coaster the past few days have been! I haven't been writing nearly as much as I'd like to mostly because of time constraints but over the last few months I've experienced incredible growth in my business and learned some lessons along the way too.
The first thing is that almost two months ago I hired an Admin Assistant for Digital Aspire and she has been a phenomenal. If I could go back in time I would have done it years ago. It's an ideal situation for both of us right now. She works from her house answer phone calls and keeping the schedule which allows me to focus on things that drive revenue to the company. Having someone that delivers a professional first impression to customers is key in my mind, and she has been a great asset to the company.
Secondly, I've added a second technician to the company. He has been handling a great deal of the residential service calls that has brought my company along this far. While we are making a real push this year for commercial business I have been looking for a top notch person to help on the residential side and I have definitely found him.
I was scheduled to go to NYC on Wednesday for a course on Microsoft CRM (Customer Relationship Management) but they decided to cancel the course today. So now a trip that was supposed to be business and pleasure is turning into strictly pleasure. I'm sure that I will find a way to work business into it somehow though ;)
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